Faq | Opticore Fin

Frequently Asked Questions

Find answers to all your queries about our service.

What services does Opticore Fin offer?

Our banking and financial firm offers a wide range of services, including personal and business banking, investment solutions, loans and mortgages, wealth management, insurance products, and financial planning services.
What are the fees associated with the firm's services?

The fees associated with our services may vary depending on the specific product or service you choose. We strive to provide transparent fee structures and will provide you with detailed information about any applicable fees during the account opening process or when discussing specific services.
How can I open an account with Opticore Fin?

Opening an account with our firm is a straightforward process. You can visit one of our branches and speak with our customer service representatives who will guide you through the account opening procedure. Alternatively, you can also apply online through our website, where you'll find step-by-step instructions and the necessary forms to complete the process.
How can I access my account online?

We provide a secure online banking platform that allows you to access your account from anywhere, at any time. To access your account online, simply visit our website and log in using your unique username and password. If you haven't registered for online banking yet, you can easily sign up during the account opening process or by contacting our customer support team.

What types of transactions can I perform through the firm's online banking platform?

Our online banking platform offers a range of convenient features and transaction capabilities. You can view your account balance, review transaction history, transfer funds between accounts, pay bills, set up automatic payments, and even initiate external transfers to other financial institutions.
How can I contact customer support for assistance with my account or transactions?

We have a dedicated customer support team available to assist you with any inquiries or concerns you may have. You can reach out to us through our toll-free customer service hotline, send an email to our support email address, or visit any of our branches to speak with a representative in person. We strive to provide prompt and helpful support to ensure a positive banking experience for our clients.
What is the minimum deposit?

There is no minimum deposit or balance. You can perform transactions of varying amounts on your account.
How can I transfer to my Opticore Fin account?

There are different options to deposit or transfer money into your account. You can either use different cryptocurrency accounts to do that or use a "Bridge Account" to do that.
What is a Bridge Account?

A bridge account is an account belonging to Opticore Fin used for depositing into your account. When you deposit into the account, it is credited to your dashboard in a matter of hours.